Owners have the right to rent their items only to people who have verified their identity. In that case, renters have to verify their identity using a full access Smart-ID account, and only then will be able to send a rent request.
By verifying your identity, you provide the platform with your name, last name and date of birth. This information will be used in the rent contract. If you choose to verify your identity with Smart-ID go to My information > Smart-ID. If you are not able to verify, it might be because your account level is basic – works only in online banking. In the Smart-ID app go to User info and change account level, so that you can use all e. services, which have integrated Smart-ID.