How does the platform work?

Registration – registration is required, because it allows us to ensure the security of transactions by confirming identity of users. There are two ways to register: via e-mail or Facebook.

If you want to rent as a company, please read about invoices here.

Write a message – if you have questions about an item or rent conditions, write a message to the owner. Important rule – it is not allowed to share contact information. More on the messaging system and why communication is done this way you can read here.

Send a rent request – once you found an item, select dates in the calendar and sent a request. Before approval of rent, the owner is able to change the dates and price of the transaction.

Payment – once the owner approves the rent, you will be able to pay. To pay by cash is not allowed. Bank transactions ensures transparency and allows for the money to be frozen in case of conflict.

The payment can be done by another person, however in that case the personal information in your account (name, last name) will automatically change to the payer’s info. The rent contract has to be signed by the person who payed for the rent. If you wish to change to previous personal information, write to us at [email protected].

Rent cancelation – if the rent has not been payed for, the owner can cancel the transaction. If the rent has already been payed – the owner has to send us an e-mail at [email protected] and we will refund you.

Pick up and return – once the rent has been payed for, you will receive owner’s contact information. During pick up and return, both parties must sign the contract (physical or electronic), which can be found in the owner’s account.

On the role of in the rent transactions read here.